1. Overview
At Laddo Creations, we aim to deliver your orders safely and efficiently across the globe. All orders are processed and shipped from our base in India.
2. Shipping Locations
We offer worldwide shipping, including:
- United Kingdom
- Europe
- United States
- India
- Other international destinations
If your country is not listed at checkout, please contact us at info@laddocreations.com.
3. Order Processing Time
- Orders are typically processed within 1–3 business days
- Orders are not processed on Sundays or public holidays
- During peak seasons or sales, processing times may be slightly longer
Once your order is shipped, you will receive a confirmation email with tracking details (where available).
4. Estimated Delivery Times
India
- Standard Delivery: 3–7 business days
International Orders
- United Kingdom & Europe: 7–14 business days
- United States & Canada: 10–18 business days
- Rest of the World: 10–20 business days
⚠️ Delivery times are estimates and may vary depending on location, customs processing, and courier services.
5. Shipping Charges
- Shipping costs are calculated at checkout based on your location and order weight
- Any promotional free shipping offers will be clearly stated on the website
6. Customs, Duties & Taxes (Important)
As we ship internationally from India:
- Orders may be subject to import duties, taxes, or customs fees
- These charges are determined by your country’s regulations
- Customers are responsible for paying any applicable customs charges
Laddo Creations is not responsible for delays caused by customs clearance.
7. Tracking Your Order
- Tracking information will be provided via email once your order is dispatched
- Please allow up to 48 hours for tracking updates to become active
8. Delivery Delays
While we strive to meet estimated delivery times, delays may occur due to:
- Customs clearance procedures
- Courier delays
- Weather conditions
- High order volumes
We are not liable for delays caused by third-party logistics providers.
9. Incorrect Address / Failed Delivery
- Please ensure your shipping details are accurate at checkout
- We are not responsible for orders delivered to incorrect addresses provided by the customer
- Additional charges may apply for re-shipping returned packages
10. Lost or Damaged Packages
If your order is lost or arrives damaged:
- Please contact us at info@laddocreations.com within 48 hours of delivery
- We will investigate and assist you with a resolution
11. Contact Us
For any shipping-related queries, please contact:
📧 Email: info@laddocreations.com
📍 Address: 31 A.C. Paul Street, Near Mohal Pal Bari Tetultala, Kolkata 700057, India